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Training Courses - Course Information

PM-102 : Introduction to Process Modeling

Course Dates

Date(s) & Location(s):
Available for on-site delivery. Contact us for further information and pricing.
2 days

Course Description

This two-day course provides a hands-on introduction to an approach that looks at the seven views required to understand processes fully. This includes looking at the reasons why process modeling is so important and the benefits that can be provided by an effective process engineering activity. The essential ‘seven views’ are introduced and discussed, along with numerous examples that provide the rationale and evidence of the importance of such views.

The course also looks at the crucial question of modeling notations for process modeling and includes discussion on the use and application of BPMN, UML, text and flow charts.

Once the processes have been fully modeled, the deployment and management of the processes in the business are discussed along with related issues, such as the relationship between process modeling and Enterprise Architecture and the use of tools.

Course Objectives

  • To provide an awareness of the principles and concepts involved in process modeling
  • To provide a structured approach to process modeling
  • To enable the attendees to make a decision as to which modeling notation is the most suitable for their business

Attendees Will Learn

  • The need for effective processes and process modeling
  • The key concepts of the ‘seven views’ approach, including the meta-model and what comprises each view
  • How to model processes
  • How to deploy and manage process models in an organization


  • None

Who Should Attend

  • This course is ideal for people involved in any aspect of business quality, enterprise architecture, standards and standards-compliance, capability maturity or if you simply want to gain an understanding of the techniques and skills required to perform effective process modeling

Attendees Receive

  • A bound copy of all course slides
  • Laminates that summarise the main process modeling concepts
  • A copy of the book ‘A pragmatic Guide to Business Process Modelling’ (Second Edition) by Dr Jon Holt

Related Courses

Course Outline

Day 1

  • Introduction to process modeling
  • The need for process modeling
  • The ‘seven views’
  • Notations
  • Introduction processes into the organization

Day 2

  • Workshop

  • Demonstration of deployment

Course Files

Course Data Sheet:
PM-102.pdf  [855 Kb]